ace77 Privacy Policy

A transparent explanation of how we collect, store, and protect your personal information.

Last updated: 29 October 2026

1. Introduction

ace77 is a digital gaming platform open to players in Myanmar. By using our services, you agree that we may handle your personal information in accordance with the purposes set out in this Privacy Policy.

The purpose of this policy is to —

  • Explain what personal information we collect and why,
  • Describe how that information is stored and protected,
  • Inform you of the rights and choices you have.

This policy applies to the ace77 website, mobile services, and all related digital services. We will review and update this policy from time to time, and any changes will be published on this page with a revised date.

2. Personal Information We Collect

We collect only the information needed to provide our service safely and effectively. The main categories are as follows.

2.1 Registration Information

When you open an account, we collect —

  • Full name (in Burmese or English)
  • Mobile phone number
  • Email address
  • Date of birth (to verify that you are 21+)
  • Your chosen username and password

2.2 Financial Information

When you make deposits or withdrawals —

  • Payment method (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
  • Payment transaction records
  • Amounts and dates

We will never store full card numbers or KBZPay PIN codes.

2.3 Gaming Activity Data

  • Gaming records (game type played, amounts)
  • Bonus and promotion claim records
  • Account login records

2.4 Technical Data

  • IP address
  • Browser type and version
  • Device type
  • Website usage logs (log files)
  • Cookies and similar tracking technologies

3. How We Use Your Personal Data

ace77 uses your personal data for the following purposes.

Purpose Description
Account Management Used for opening accounts, verification, and providing support.
Financial Transactions Data required to process deposits, withdrawals, and bonus payments.
Security Checks Used to prevent fraud, monitor transactions, and detect suspicious activity.
Responsible Gaming Used to analyse gaming patterns and identify players who may need support.
Service Improvement Usage patterns are studied to improve the platform.
Notifications Used to send transaction confirmations, promotions, and service-related notices.

We will not handle your personal data for any purpose other than those stated above.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve our service.

4.1 Essential Cookies

These cookies are essential for the website to function correctly. They include maintaining login sessions, storing security tokens, and saving language settings. Disabling these cookies may affect core website functions.

4.2 Functional Cookies

These cookies remember your preferences, such as your chosen language and favourite game titles, so you get a faster and smoother experience the next time you visit.

4.3 Analytics Cookies

We use our own analytics tools to understand who uses the website and how. These records contain only aggregated data with no individual identifying information.

You can disable most cookies through your browser settings, but please note that some services may be affected.

5. Third Parties and Data Sharing

ace77 will never sell, rent, or disclose your personal data to outside parties without protection. Your data may only be shared in the cases described below.

5.1 Service Contractors

Data may be shared with companies acting on our behalf (for example, payment processors and technology providers). Those companies must handle data only as we instruct and are not permitted to use it for their own purposes.

5.2 Legal Obligations

When disclosure is required by law or a legal authority — for example, court proceedings or financial investigations — data may be disclosed in accordance with the law.

5.3 Business Transfers

In situations such as a company merger or sale, personal data may be transferred, and we will notify you in advance if this occurs.

5.4 Your Consent

For any data sharing with third parties not described in this policy, we will obtain your prior consent.

6. Data Security

We have both technical and operational security measures in place to protect your personal data.

  • SSL Encryption — Data between the website and server is always encrypted.
  • Access Controls — Strict access controls are in place, limiting staff access to data only to what is necessary.
  • Server Security — Data is stored on secure servers and regular security checks are carried out.
  • Staff Training — All staff are regularly trained on how to handle personal data and on best privacy practices.
  • Intrusion Monitoring — Unauthorised access attempts are monitored continuously.

In the event of a data breach, we will promptly notify affected players and take protective measures.

7. Data Retention Period

We do not retain data beyond what is necessary. Retention periods are as follows —

  • Account data — Retained for up to five years after account closure (to meet legal obligations).
  • Financial records — Retained for up to five years due to financial audit responsibilities.
  • Gaming records — Retained for the duration of the account and for five years after.
  • Communication records — Support channel communications retained for up to two years.
  • Technical logs — Deleted regularly within six months to one year.

Once the retention period expires, personal data is securely deleted or converted into aggregated form that contains no personal identifiers.

8. Age Restriction

ace77 services are available to players aged 21 and above only. We will not open an account for anyone under 21, and if we receive data indicating otherwise, it will be deleted immediately. To report a child safety concern, please contact us at [email protected].

9. Your Rights

Every player using ace77 services has the following rights regarding their personal data.

Right to Access

You can request to view the personal data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your account and any data not required for legal obligations.

Right to Restriction

You can request that data processing be restricted for a period of time.

Right to Portability

You have the right to receive your data in a readable file format.

Right to Object

You have the right to object to how your data is handled in certain cases.

For any request relating to these rights, please contact us at [email protected]. We will respond within the timeframe required by applicable law.

10. Changes to This Policy

ace77 may review and update this Privacy Policy from time to time. When changes are made —

  • The updated policy will be published on this page,
  • The "Last Updated" date will be revised,
  • For significant changes, players will be notified in advance by email or via a website notice.

Continued use of the website after an update is published will be taken as acceptance of those changes. ace77 is not responsible for any matters arising from not reading this policy.

11. Contact ace77

For any questions or requests regarding this Privacy Policy, you can reach our data protection officer.

Our support team is available 24/7 in Myanmar language. Please send personal data requests via the email address listed above.

Frequently Asked Questions about Data Protection

ace77 protects your personal information using SSL encryption, strict access controls, and secure server networks. Because data is encrypted, no third party can read it without authorisation.

ace77 will never sell or rent your personal information. It may be shared only where necessary with service contractors (such as payment companies and technology providers), and those companies are not permitted to use the data for their own purposes.

You can email [email protected] to request access or deletion. Our team will respond within the period required by law and will process your request after completing account verification.

You can disable cookies from your browser settings, but turning off essential cookies may affect core functions such as keeping your login session active. If you only disable analytics cookies, you can still use the website.

Account data and financial records are kept for up to five years after account closure to meet legal obligations. Technical access logs are deleted routinely after six months to one year. Once the retention period has passed, data is deleted securely.

ace77 never stores full card numbers or PIN codes for payment services such as KBZPay, Wave Money, AYA Pay, or CB Pay. Only transaction records (amounts and dates) are kept for audit and dispute resolution purposes.

When changes are made, the "Last updated" date on this page will be updated. For significant changes, we will notify you in advance by email or website notification. Continued use of the service after changes take effect is considered acceptance of those changes.